Support tickets,
auto-sorted.
AI classifies, prioritizes, and routes every ticket automatically. Category, urgency, sentiment — all tagged in milliseconds. Reduce response time by 80%.
Can't login after password reset
How do I upgrade to Pro plan?
Feature request: dark mode
API returning 500 errors on /users endpoint
Love the new dashboard! Great work
Triage on autopilot.
Auto-Classification
AI reads ticket content and assigns categories (billing, technical, feature request, bug) with 95%+ accuracy.
Priority Scoring
Urgency detection based on language, customer tier, and issue severity. Critical issues surface immediately.
Smart Routing
Define routing rules by category, priority, and keywords. Tickets go to the right person automatically.
Sentiment Analysis
Detect frustrated, angry, or escalation-risk tickets before they become complaints or churns.
Support teams' autopilot.
“We went from 2-hour average response to 25 minutes after deploying TicketSort. The auto-routing alone saved us from hiring another support rep.”
Amanda B.
Head of Support, SaaS Company
“TicketSort catches frustrated customers before they escalate. The sentiment detection flagged 3 churn risks last week that we would have missed.”
Victor S.
IT Service Desk Manager
“During Black Friday, we processed 2,000 tickets in a day. TicketSort classified and routed every single one. Zero manual triage needed.”
Nina L.
E-commerce Support Lead
Simple, honest pricing
Starter
- 1,000 tickets/month
- Sentiment analysis
- Custom categories
- Email integration
- Team routing
Stop sorting
tickets manually.
Let AI handle the triage. Your team handles the solutions.
Try TicketSort FreeFree forever · No signup required